Thank you for using Secret Message! If you have any questions or concerns, please check the common issues below before reaching out. Many problems can be resolved quickly without the need for an email.
If you've lost your link, the quickest solution is to create a new one rather than reaching out to us. Unfortunately, we cannot retrieve lost links due to privacy and security reasons.
We value anonymity and privacy. That means we do not store sender details and cannot identify who sent you a message. If you receive a message from an unknown person, we recommend simply ignoring it.
If you're experiencing spam messages, follow these steps:
If you want to disable browser notifications from Secret Message:
If you want to remove your Secret Message link, simply use the delete option on your profile settings page.
If you receive a message that is rude or inappropriate:
If you still need assistance, please email us at secretanao@gmail.com with the following details:
We’ll get back to you as soon as possible! Thank you for being part of the Secret Message community! 💙